I added a sale item to my console, but it is not displaying

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Dresses	I added a sale item to my console, but it is not displaying? If your listing does not appear after you select Save, or is not displaying in your sales console for any other reason, try selecting your F5 key at the top of your keyboard. This will cause the page to refresh and your listing should be displayed More Answers Like This

Dresses	How many sale items can I add? There is no limit to the amount of sale items you can add. Each item will be charged at the standard rate of $24.95 More Answers Like This

Dresses	I still cannot see my sale item in my Console? Once you have added an item for sale, you must select Save. This will return you to your main sales Console, and refresh the screen to show your latest additions and updates. Sometimes you may see a prompt asking you to Retry. If this happens, you must select Retry More Answers Like This

Dresses	When I list my dress or other item for sale, will my name be displayed? No. To protect your identity, your name is never displayed with your listing. Neither is your phone number or exact location More Answers Like This

General	I am not being notified of enquiries in my Sales Console. Why? This ususually means that your enquiries have been sent to your Junk Mail Folder. You need to login into your mail account and select Smart Bride as a Trusted sender More Answers Like This

Dresses	When adding an item for sale, can I use HTML to make my listing stand-out? No. Listings that use HTML will be edited or removed More Answers Like This

Dresses	When adding an item for sale, can I type my phone number in the description field? For security reasons, it is highly recommended that you do not type your phone number into the description field. Our editors will remove any phone numbers that are included with your descriptive content, in the interests of protecting and securing your online identity More Answers Like This

General	Why does my listing display more enquiries than I have in my Console? This is because our team has removed the other enquiries, having deemed them as spam or malicious More Answers Like This

Rings	What do I do when my ring sells? Once your ring has sold, you need to login to your Sales Console and update your listing to a status of 'Sold' More Answers Like This

Dresses	How do I setup my dress listing? Once you complete our simple account setup process, you will login to your sales console and begin setting up your listing More Answers Like This

Wedding Catalogue	The supplier I am trying to purchase a product from does not ship internationally. What do I do? If a supplier does not ship internationally, simply organise your own freight. The best option is usually FedEx More Answers Like This

Dresses	PayPal doesn't seem to be online, what can I do to pay for my dress listing or other sale item listing? If PayPal is offline or not operational, you may use our Direct Deposit option for payment of your sale item listing or dress listing. This option is available within your Sales Console. More Answers Like This

Dresses	How do I pay for my dress listing or other sale item listing if I don't have a credit card? If you don't have a credit card (Visa or Mastercard), you can pay for your dress listing or other sale item listing using our Direct Deposit payment option More Answers Like This

Rings	What happens when I Optimise my listing? Whan you Optimise your listing your sale item will be listed on thousands of pages throughout Smart Bride, giving you massive exposure and more potential buyers More Answers Like This

Dresses	Why haven't I had any enquiries for my dress? There are many answers to this question, we suggest you read our wedding dress sales tips More Answers Like This

General	Can I type a web site address linking to an item I am wanting to sell? No, we do not allow the use of URL's in our listings More Answers Like This

Dresses	What does Dress has been Dry Cleaned mean? When a listing displays the tag 'Dress has been Dry Cleaned', it means the dress is clean and ready for sale. More Answers Like This

About Smart Bride	What is Smart Bride's phone number, I can't find it anywhere? For security reasons, we do not display our phone number or location, however you my contact us directly here More Answers Like This

Dresses	What does Dress comes from a Smoke Free Environment mean? When a listing displays the tag 'Dress comes from a Smoke Free Environment', means that the dress will not be tainted by the smell or discolour caused by cigarette smoke More Answers Like This

Dresses	What does Dress can be Tried On mean? When a listing displays the tag 'Dress can be Tried On', it measn that the vendor will allow you to try-on the dress prior to sale. More Answers Like This

Business	Do I need to setup an account each time I add a new business? No, you only need one (1) account. From there you can add multiple businesses in multiple categories More Answers Like This

Dresses	I am selling a second hand item and I don't have red sale tag next to my listing? The reason you don't see a red sale tag is because your listing has not been optimised for higher exposure. Optimised listngs also appear at the top right hand corner of every dress search. They are rotated randomly to give maximum exposure. More Answers Like This

Dresses	What do I do when my wedding dress sells? When you sell your item you need to login to your sales console and update your item to show a status of 'Sold'. You can login here More Answers Like This

Dresses	What payment options do you offer when setting up dress listings and other sale item listings? We offer 2 payment options when paying for dress listings or other sale item listings. The options are PayPal or Direct Deposit from your bank account More Answers Like This

Dresses	Does Smart Bride get involved in the sale negotiation of second hand items? No. All negotiations are strictly between the vendor and the buyer More Answers Like This

General	Is there a discount for listing multiple sale items? No More Answers Like This

Wedding Catalogue	I am trying to purchase a product, but my credit card type is not accepted by the supplier? Most of the suppliers we use will accept Mastercard or Visa, but from time to time you may be trying to purchase an item from a supplier who accepts only local credit cards. More Answers Like This

Rings	How many rings does Smart Bride sell? Smart Bride sells thousands of rings and jewellery items every month More Answers Like This

Dresses	I have paid for my account but it hasn't been activated? Activation of sales items can take up to several hours due to variances in web traffic. Once you have received a confirmation of payment from Paypal, your sale item will be activated shortly More Answers Like This

Dresses	If I list my wedding dress for sale, how long will it take before it is online? Your account will be online instantly. Sales items are activated as soon as payment is received. Activation of sales items can take up to several hours to be activated More Answers Like This

Dresses	What does More images available on Request mean? When a listing displays the tag 'More images available on Request', it means that the displayed images are just a preview of the available images More Answers Like This

Dresses	Will my phone number be displayed with my dress listing? No. We highly recommend that you do not type your phone number into your dress description field. Potential buyers will contact you using the Email form located within your listing More Answers Like This

Rings	How do I pay for my listing if I do not have a credit card? You can pay via EFT (direct Deposit) More Answers Like This

Rings	If I pay for my listing and I am dissatisfied, can I get a refund? No, we rarely issue refunds More Answers Like This

Wedding Catalogue	Why does Smart Bride sometimes list products where the supplier does not accept Mastercard or Visa? A percentage of Smart Bride's traffic is international, so it is important that there are products available for these customers More Answers Like This

Dresses	When I attempt to Add or Edit my listing I get an Error? If you get an error when adding or editing an item, make sure you haven't copy and pasted text into the 'additional information' field. The additional information field is for manual typed text only More Answers Like This

Business	Can I add images to my listing? Yes, you get five (5) free images and can increase to more if required More Answers Like This

Rings	Will my ring actually sell? We list over 90,000 items, some sell and some don't. The best thing to do is maxise your chances of selling by 'optimising' you listing and adding a larger image gallery More Answers Like This

Dresses	Are there any additional fees if I sell my ring, jewellery or other items ? If you sell your ring, jewellery and other items, there are no additional fees. We charge a flat fee of $24.95 when you sign-up, that is it. More Answers Like This

Rings	What if I require more than 3 images of my ring? If you require more than 3 images, select an image gallery from within your Sales Console once you setup your listing. You can choose from a 6, 9, or 12 image gallery. More Answers Like This

Dresses	Can I edit my listing whenever I want? Yes. Simply login to your sales console and edit as required. You can login here More Answers Like This

Dresses	What does Dress comes with matching Wrap mean? When a listing displays the tag 'Dress comes with matching Wrap', it means that the vendor is prepared to sell you a wrap with the dress More Answers Like This

Dresses	What does Dress can be Tried On (Full length mirror available) mean? When a listing displays the tag 'Dress can be Tried On (Full length mirror available)', means that the vendo has a mirror suitable to see your full body length More Answers Like This

Dresses	What does Dress has been Altered mean? When a listing displays the tag 'Dress has been Altered', it means that it has been adjusted to suit the original bride who wore it More Answers Like This

Rings	Will any of my personal details be included in my listing? No, we do not allow any personal details to be exposed to the public. Your privacy is of the utmost importance More Answers Like This

Dresses	What does Dress comes with matching Shawl mean? When a listing displays the tag 'Dress comes with matching Shawl', it means that the vendor is prepared to sell you a shawl with the dress More Answers Like This

Dresses	What does Dress comes with matching Tiara mean? When a listing displays the tag 'Dress comes with matching Tiara', it means that the vendor is prepared to sell you a tiara with the dress More Answers Like This

Dresses	What does Dress comes with matching Veil mean? When a listing displays the tag 'Dress comes with matching Veil', it means that the vendor is prepared to sell you a veil with the dress More Answers Like This

Business	Why does my login fail? Your login may fail if you do not have an account or if you typed an incorrect username or password More Answers Like This

Dresses	Why haven't my dress images been uploaded? Your dress images haven't been uploaded because you either haven't paid for your listing, or we have not yet receved notification of payment from either your bank or Paypal More Answers Like This

Editorial and Articles	Can I submit an article posted on another website? Yes, but it will need to be re-written so as not to invoke Google's 'duplicate content' rule More Answers Like This

Dresses	Who organises the freight on second hand items? Freight is organised by the vendor if delivery is included. Freight is organised by the buyer if deliver is not included More Answers Like This

Dresses	What does Dress has Stains mean? When a listing displays the tag 'Dress has Stains', it means that the dress has marks from makeup, alcohol, grass, dirt, tears or other More Answers Like This

Dresses	What does Dress is Brand New mean? When a listing displays the tag 'Dress is Brand New', it means the dress has never been worn More Answers Like This

Dresses	What does Dress has been Preserved (Boxed) mean? When a listing displays the tag 'Dress has been Preserved (Boxed)', it means that the dress has been kept in perfect condition. More Answers Like This

Dresses	What does Dress comes with matching Shoes mean? When a listing displays the tag 'Dress comes with matching Shoes', means that the vendor is prepared to sell you shoes with the dress More Answers Like This

Dresses	What does Dress comes with matching Shrug mean? When a listing displays the tag 'Dress comes with matching Shrug', it means that the vendor is prepared to sell you a shrug with the dress More Answers Like This

Dresses	What does Dress comes with matching Jewellery mean? When a listing displays the tag 'Dress comes with matching Jewellery', it means that the vendor is prepared to sell you jewellery with the dress More Answers Like This

Rings	Why haven't my ring images been uploaded? Your ring images haven't been uploaded because you either haven't paid for your listing, or we have not yet receved notification of payment from either your bank or Paypal More Answers Like This

Dresses	What does Dress can be Tried On (Change area available) mean? When a listing displays the tag 'Dress can be Tried On (Change area available)', means the vendor selling the dress has a room set aside for trying on the dress More Answers Like This

Dresses	What does Dress comes with Receipts mean? When a listing displays the tag 'Dress comes with Receipts', it means the vendor can supply proof of purchase and often, dress authenticity More Answers Like This

Dresses	What does Dress comes with matching Fascinator mean? When a listing displays the tag 'Dress comes with matching Fascinator', it means that the vendor is prepared to sell you a fascinator with the dress More Answers Like This

About Smart Bride	I want to talk directly to a sales consultant at Smart Bride, how do I do this? Smart Bride is 100% Internet based offering a 24 hour per day technical support service. If you need to talk with a sales or technical consultant, please contact us here More Answers Like This

Dresses	I have a product for sale, where do I login? You can login here More Answers Like This

Dresses	What does the red sale tag mean next to a listing? Th red sale tag is used to highlight our 'exclusive collection' of second hand dresses. These are listings that have been optimised for higher exposure. More Answers Like This

Dresses	How can I find exactly where a vendor is located? Our second hand wedding items section only displays the 'state' in which the vendor is located. If you need to know the exact location of the vendor, you will need to contact them using the Enquiry form located next to their ad More Answers Like This

Dresses	Should I negotiate the price of my dress with a potential buyer? If you are prepared to negotiate a better price for your sale item, then it is more likely you will sell it. Potential buyers are looking for a bargain, so try to be flexible with what you will accept More Answers Like This

Dresses	Does Smart Bride get involved with the sales process? No. All sales and negotiation is between the vendor and the buyer. However, we do monitor all traffic and enquiries on our network, to ensure the highest quality of service. More Answers Like This

Dresses	Can I get any wedding store item on your site shipped to my local destination? Yes, our suppliers all use either FedEx or UPS as their preferred courier. They will ship virtually anywhere, and fast too. More Answers Like This

Rings	Can I sell my other jewellery items at Smart Bride? Yes More Answers Like This

Dresses	Can I sell additional bridal accessories together with my wedding dress? If you have accessories, shoes, jewellery, rings, veils, tiaras etc. that are specific to the dress being sold, then we will accept them as part of that listing. If they are not related in anyway to the sale of your dress, then you will need to create an additional listing More Answers Like This

Wedding Catalogue	Why does Smart Bride list wedding products from the United States of America? Smart Bride lists products from the USA, to offer local brides-to-be and potential wedding guests, unique products that are not otherwise available in Australia. All products at Smart Bride are carefully selected prior to being made available for sale in Australia More Answers Like This

Dresses	Can I phone a vendor who is selling a second hand item? No. However, you may contact the vendor via the enquiry form next to their listing and request their phone number. Most of the time you will enter your phone number, and the vendor will call you More Answers Like This

Dresses	Does Smart Bride offer a 'Return Policy' for second hand items? All negotiations are strictly between the venor and the buyer, including goods return and refunds More Answers Like This

Dresses	I am a dress supplier. Can I advertise my dresses on your site? Yes, dress makers, coutures and retailers are all welcome to advertise dresses. More Answers Like This

Dresses	I haven't yet paid for my listing, and now my username and password is not being recognized? Our server automatically removes all unpaid accounts after 12 hours. This is done to prevent spam on our network. More Answers Like This

Dresses	Why are all the wedding accessories and products in US dollars? Because we source all of our wedding store items from the United States of America. We list the suppliers who we believe offer the highest quality and the best range of wedding items. More Answers Like This

Dresses	Should I blank my face out when submitting images? Absolutely not. Most of our buyers want to see how you looked on your wedding day wearing the wedding dress you are selling. To maximise the chance of you selling your wedding dress, do not block or blur your face in anyway. More Answers Like This

Wedding Catalogue	I selected a product item, and it said that is was either out of stock, or the page was no longer available. What do I do? Smart Bride has no control over whether a product is in or out of stock. The best solution is to try to contact the merchant or supplier directly More Answers Like This

Dresses	Who is 1800Bridal? 1800Bridal is a relatively new wedding directory, offering a range of wedding services, products and related items. It is managed and promoted by the team at Bridal Events Australia More Answers Like This

Dresses	Should I sell my wedding dress? It is difficult for us to answer this question, however we have provided a guide for you here Should I sell My Wedding Dress More Answers Like This

Technical Support	I was sending an enquiry using the 'Enquiry Form' and it failed? The enquiry forms usually fail when an incorrect email address as been entered by either the supplier or a vendor selling an item. The enquiry form can also fail if the vendor or supplier's email address has changed More Answers Like This

Dresses	What does Dress is Second Hand mean? When a listing displays the tag 'Dress is Second Hand', it means that the dress has been previously worn. Dresses can sometimes be bought and sold several times previoulsy. More Answers Like This

Dresses	Can I Use Internet Sourced and Copyrighted Images? Copyrighted images are images that have 'prior legal ownership'. Copyright and ownership (with relation to images) is more simply defined as 'the first person' to date stamp a particular image. If you are using images that have been copied from the Internet, make sure that you have prior permission to do so. 'Smart Bride International' does not take any responsibility for images that violate copyright law. We assume in all instances that you have obtained 'prior permission' before submitting your images to 'Smart Bride International' More Answers Like This

Rings	Why hasn't my ring sold? There are many reasons why your ring may not have sold. Check that you have submitted high quality images, and that your 'description' is clear and concise. Check that your nominated email address is accessible and that you have 'optimised' your listing More Answers Like This

Dresses	I have signed up, but I keep getting redirected to a page that says Duplicate User? Your email address is already registered in our database. Use that account to manage your sales listings. You can recover your password by going to our Login Page More Answers Like This

Dresses	I cannot seem to setup an account, I keep getting an error? Check that you have cookies enabled on your web browser. Our server uses a cookie (memory file), to communicate effectively with your PC or MAC. If you have cookies disabled on your browser, the communication between us and you will not work More Answers Like This

About Smart Bride	Does Smart Bride provide web site design services? Smart Bride is a team of web developers, not website designers. The difference is that a web site designer builds basic web sites, whereas a devloper builds intelligent web sites More Answers Like This

About Smart Bride	Can I use Smart Bride's advertiser 'enquiry forms' to solicit business? Absolutely not. Using Smart Bride's 'enquiry forms' for soliciting business is strictly prohibited. The team at Smart Bride monitors every email that originates from our server More Answers Like This

Dresses	What is a high exposure listing? A high exposure listing is an 'optimised' listing. This means that it is displayed at 'Smart Bride' in many more places and more often, than a standard listing. More Answers Like This

Dresses	Why hasn't my dress sold? There are many reasons why your dress may not have sold. Check that you have submitted high quality images, and that your 'description' is clear and concise. Check that your nominated email address is accessible and that you have 'optimised' your listing More Answers Like This

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